Benefit Resource Center (BRC)
Access all your benefits details while on the go!
The Benefit Resource Center (BRC) is designed to provide you with a responsive, consistent, hands-on approach to benefit inquiries. Benefit Specialists are available to research and solve elevated claims, unresolved eligibility problems, and any other benefit issues with which you might need assistance. The Benefit Specialists are experienced professionals, and their primary responsibility is to assist you. This confidential service is offered to you at no cost.
The specialists in the Benefit Resource Center are available Monday through Friday 8:00 am to 5:00 pm Pacific Time via phone 866.468.7272 or via email BRCWest@usi.com. If you need assistance outside of regular business hours, please leave a message and one of the Benefit Specialists will promptly return your call or email message by the end of the following business day.
Benefit Resource Center (BRC)
Our Benefits Specialists can help you with:
- Billing or provider issues
- Claims questions
- Appeals
- Coordination of care
- Second opinions
- Medical care research
- Much more!
BRC West Flyer
To get help with your health advocacy needs, contact:
Call: (866) 468-7272
Email: BRCWest@usi.com
Monday – Friday 8:00am to 5:00pm Pacific Standard Time